UX Cardinal Sins
User Experience Cardinal Sin #2 - Up-sell Before You’ve Even Sold
Posted on August 6th, 2008 by
A few days ago I got an invitation to join the Konnects network of someone I know. At the time I was not a Konnects member but thought I’d join to anyway as it’s good practice to be checking out new sites and services.
Not only was the profile creation process annoyingly long and disruptive, it didn’t take me back to the invitation I was trying to respond to. In the process I kind of forgot about the invitation and got on to the more pressing issues of running a UX consulting firm.
Continue...User Experience Cardinal Sin #1 - Site Under Construction
Posted on March 17th, 2008 by
Today I was contacted by the Revenue Services Group. Who?
Even after talking to the woman on the phone I wasn't entirely clear who these people are so I did what everybody does, popped the name into Google...nothing. That's odd.
She did send me an email a little later and now I've got a URL http://revenueservices.ca/.
