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Jessica's blog

The Content Audit: Mind-numbing or Invaluable?

Both. Information Architects often complain about doing content audits and try to pass the task to someone else. Yes it can be laborious to do one, especially on a large website, but it is a valuable tool for developing an information architecture. In fact, I find the best way to understand your content is to do a content audit.

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The User Experience of Ordering Lunch

There's a deli near the office that many of us frequent for lunch. They make a good sandwich at a good price (for Gastown anyway). Recently, they changed ownership and although they kept the basic format, small changes began to creep in. Now, I'm all for change but some of the new ideas were questionable. One minor change in particular annoyed me.

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Taking an Expert's Advice

Last December I organized ADG's Christmas party. We decided to have the event at the office so I began researching local caterers. This was the first time I'd organized an office party and I wanted to make sure that people enjoyed it. That meant we needed lots of food.

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Why I Love the Mayo Clinic

Actually I've never been to a Mayo Clinic and to be honest I hope I never need to visit one. I am, however, a frequent visitor to the Mayo Clinic website. Over the last two years I've had the chance to work on design projects for a number of health-related websites and I often turn to the Mayo Clinic website for inspiration.

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The Power of the Tweet

Until recently I hadn't found a particularly compelling reason to use Twitter. Some of my colleagues raved about it but it just didn't interest me. Recently, however, I found a good use for Twitter - recruiting for a user research study.

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